Landlord Guidance
Property Handover Checklist Kenya: New Landlord Guide
28 August 2026
Landlord Guidance
28 August 2026
A property handover checklist for new Nairobi landlords: documents, snagging, meters and tax. Take over your apartment the right way and avoid costly gaps. Read more Property Handover Checklist Kenya: New Landlord Guide ›
A property handover checklist in Kenya is the list of documents, inspections and account transfers you complete when you take over a newly built or newly bought property before you rent it out. For a Nairobi landlord it covers three things: proof that the building is legal to occupy, a written record of every defect, and the utility and tax accounts moved into your name. Get these done at handover, while the developer or seller is still on the hook, and you save yourself months of expense later.
Most first-time landlords focus on the keys and the title. The keys are the easy part. The gaps that cost money show up weeks after you move in, when a tenant reports a leak that the developer would have fixed for free, or when Kenya Power will not connect a permanent meter because the paperwork is not in order. This guide walks you through the handover step by step, in the order that protects you.
A property handover is the formal point at which ownership and responsibility for a unit pass to you. From that moment the building is yours to manage, insure, let and maintain. Anything you fail to check now becomes your bill.
For a new apartment bought off-plan or from a developer, handover is also your one clean chance to hold the developer to their promises. A well-drafted sale agreement includes a defects liability period, and in Kenya this commonly runs from six months to two years, with six to twelve months being typical. During that window the developer must repair faults at their own cost. The catch is simple: you have to record the faults, in writing, at handover. Sign an acceptance document without a snagging list and you may have quietly agreed that everything is fine.
Work through these seven areas before you accept the keys and start advertising the unit.
1. Confirm the occupation certificate exists
The single most important document is the occupation certificate, sometimes called the completion or habitation certificate. Your county government issues it after a final inspection that checks structural work, fire safety, sanitation, electrical installations and whether the building matches the approved drawings.
This matters for a practical reason, not just a legal one. Occupying or letting a building without an occupation certificate is unlawful, and Kenya Power and the county water provider can refuse to connect permanent utility services without it. Ask the developer for a copy and confirm it with the county. The certificate typically takes around 14 days to issue once the county has done its final inspection, so if the seller cannot produce it, treat that as a red flag rather than a formality.
2. Collect and verify the ownership documents
Before you manage a property you need clean proof that it is yours. Gather and check:
If anything on the title does not match your identity documents, fix it before you rent the unit. A tenancy built on a shaky title is a dispute waiting to happen.
3. Do a proper snagging inspection
A snagging list is a written, room-by-room record of every defect in the unit: hairline cracks, uneven paint, doors that stick, taps that drip, tiles that sound hollow, sockets that do not work. In Kenya this is your evidence for the defects liability period, so do it on the day of handover, before you sign any acceptance form.
Go slowly and test everything. Open and close every window and door. Run every tap and flush every toilet. Switch on every socket and light. Check that the water heater works and that drainage runs away cleanly. Photograph each fault with the date visible, number the items, and have the developer’s representative sign the list. Agree in writing when each item will be fixed.
4. Transfer the electricity account
Kenya Power does not process account transfers online, so plan a visit to a customer service office. You will need the property documents and the previous account details to move the account into your name. This is worth doing at handover because any unpaid balance on the old account can follow the meter, and you do not want to inherit a debt you never created.
Two current rules are worth knowing. Kenya Power now provides one meter per plot where a plot has a single owner with multiple premises, and it no longer processes meter separation applications, though sub-metering is allowed so you can measure each unit’s usage. You can start many requests through the self-service portal or by dialling *977# from your phone.
5. Transfer the water account and confirm the connection
Move the water account into your name with the county water provider and confirm the meter reading on the day you take over. Note the reading in writing so the opening figure is not disputed later. Where the building relies on a borehole or a shared tank, confirm how billing is split between units and who holds the service contract.
6. Register for rental income tax
Once you start earning rent you have a tax obligation, and it is better to set this up before your first tenant pays. Residential landlords in Kenya pay Monthly Rental Income tax at a flat rate of 7.5% on gross rent, with no expense deductions, where annual rent falls between KES 288,000 and KES 15 million. You file and pay through iTax by the 20th day of the month after you receive the rent.
Register on iTax now so your first return is not a scramble. The Kenya Revenue Authority also runs an electronic rental system, eRITS, that cross-checks ownership against land records, so declaring your rental income accurately from the start is the sensible position.
7. Hand over the keys, manuals and warranties
Finally, collect everything physical and paper. Get the full set of keys and access cards, and note how many copies exist. Ask for appliance manuals and warranty cards, the paint colour codes for touch-ups, and contacts for the plumber and electrician who worked on the building. If the block has a management company, get the service charge schedule, the house rules, and the contact for the caretaker.
It helps to be clear about who owns which task at handover. The table below sets out the split for a typical Nairobi apartment bought from a developer.
Item
Developer’s duty
Your duty as landlord
Occupation certificate
Obtain from the county
Confirm it exists and keep a copy
Snagging list
Attend and sign, then repair within the liability period
Compile the list and photograph faults
Title and transfer
Deliver clean title and completion documents
Run a land search to verify
Electricity meter
Ensure a working, certified connection
Transfer the account into your name
Water meter
Ensure a working connection
Transfer the account and record the reading
Service charge
Set the schedule and budget
Confirm the amount and payment terms
Defects after handover
Repair listed defects at own cost
Report faults in writing within the window
For a straightforward apartment with documents already in order, the account transfers and inspection can be done within a week or two. The occupation certificate is the item most likely to cause delay, since the county inspection and issue can take about 14 days from the point the developer applies. Build that time into your plans and do not sign tenants in before the paperwork is clean. Rushing the handover to catch a keen tenant almost always costs more than the short wait.
If managing all of this alongside your job feels like a lot, that is normal. Many Nairobi landlords hand the process to a managing agent who runs the inspection, chases the developer on defects, and sets up the accounts. Real Management Services has done this for property owners across Nairobi for 30 years, and the value of that experience shows most at handover, when the small things you miss become the large things you pay for.
What documents do I need at property handover in Kenya?
You need the title deed or certificate of lease, a recent land search, the sale agreement and completion documents, stamp duty confirmation, the approved building plans, and the occupation certificate. For a rental, add the electricity and water account transfers and your iTax registration for rental income tax.
What is a snagging list and when do I prepare it?
A snagging list is a written, room-by-room record of every defect in the property, supported by dated photographs. Prepare it on the day of handover, before you sign any acceptance form, so the faults are logged inside the developer’s defects liability period and repaired at their cost.
Can I rent out an apartment without an occupation certificate?
No. Occupying or letting a building without an occupation certificate is unlawful in Kenya, and utility providers can refuse a permanent connection without it. Confirm the certificate exists and keep a copy before you advertise the unit or sign a tenant.
How do I transfer the electricity meter to my name?
Kenya Power does not offer online account transfers, so visit a customer service office with your property documents and the previous account details. Doing this at handover stops any old, unpaid balance on the meter from becoming your problem.
How much rental income tax do Nairobi landlords pay?
Residential landlords pay Monthly Rental Income tax at a flat 7.5% of gross rent, with no deductions, where annual rent is between KES 288,000 and KES 15 million. You file and pay through iTax by the 20th of the month after you receive the rent.
Take over with confidence
A clean handover is the cheapest insurance a new landlord can buy. Confirm the occupation certificate, verify the title, snag the unit hard, move the meters and register for tax, and you start your tenancy on solid ground. Miss those steps and you spend the first year fixing them.
If you would rather have a team run the handover and manage the property from day one, talk to Real Management Services. Call 0735 281 111 or email sales@real.co.ke, and see our property management services and landlord resources. You can also contact our team for a handover walkthrough tailored to your building.
External references: Kenya Revenue Authority rental income tax and the Kenya Power self-service information.
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